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Medical Receptionist

  • Job Number 528096
  • Type Temp
  • Location Stamford, CT
  • Pay $19 - $21 per hour
  • Referral Bonus $50

Medical Receptionist

Job Description:

Large Medical Facility is looking ot hire several temporary Medical Receptionist/Scheduler with 3-4 years experience working in a fast paced environment needed. This position will provide the full scope of reception and administrative office support services to a medical practice.


MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:

  • Greets and directs visitors/patients courteously and professionally.
  • Obtains, verifies and/or updates patient demographic information.
  • Collects co-pay and copy of the patient's insurance identification card.
  • Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services.
  • Schedules appointments and records and forwards messages as required.
  • Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary.
  • Maintains strong current knowledge of policies and operating procedures.
  • Initiates calls as requested by Physician, Office Manager or other professional staff.
  • Responsible for opening/closing office duties as needed.
  • Photocopying, faxing, and distributing documents as required and in a timely manner.
  • Maintains order of document processing area /supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas.
  • Maintain copy machines, ensuring all supplies are on hand; call for repair when required.
  • Responsible for the management of incoming and outgoing departmental mail; dating as required, sorting, distributing and generating responses as appropriate and in a timely manner.
  • Demonstrates ongoing commitment to customer service excellence and supports the customer service plan.
  • Completes required continuous training and education, including department specific requirements.
  • Complies with departmental organizational policies and procedures and adheres to external agency requirements.
  • Performs other duties as assigned.
  • Requirements:

    • High School Diploma or equivalent with a minimum of three years of related front office experience required.
    • Demonstrated strong interpersonal, organizational skills.
    • Effective communication skills, both verbal and written English proficiency required
    • Ability to function independently with minimal supervision within the scope of knowledge and authority of the position.
    • Computer skills required (MS Office Word and Excel).
    • Solid phone/customer service skills.
    • Knowledge of office equipment operation (hospital computer system, telephone system, fax machine, copy machine, etc.).
    • Ability to handle sensitive and confidential information.
    • Ability to perform complex administrative tasks.
    • Ability to work under pressure in a fast-paced and at times hectic environment.
    • Careful attention to detail.
    • Ability to work both in a team and independently.
    • Ability to demonstrate professionalism.