Medical Receptionist

Stamford, CT-based medical office looking to hire a Temp Receptionist/SchedulerSchedule: Monday-Friday, 8:30 am-5 pm Duration: 3+ monthsMedical Receptionist/Scheduler Answer phones, greet/meet patients, schedule appointments, check patients in and out, perform administrative duties, file, enter data, etc. Fast-paced environment.MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:

• Greets and directs visitors/patients courteously and professionally.
• Obtains, verifies, and/or updates patient demographic information.
• Collects co-pay and copies of the patient's insurance identification card.
• Assists with answering and screening calls and triaging all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required.
• Responds to requests for routine information or assistance within the scope of knowledge and authority and refers visitors to appropriate staff members as necessary.
• Maintains strong current knowledge of policies and operating procedures.
• Initiates calls as requested by the Physician, Office Manager, or other professional staff.
• Responsible for opening/closing office duties as needed.
• Photocopying, faxing, and distributing documents as required and promptly.
• Maintains order of document processing area /supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas.
• Maintain copy machines, ensuring all supplies are on hand; call for repair when required.
• Responsible for managing incoming and outgoing departmental mail, dating as required, sorting, distributing, and generating responses as appropriate and promptly.
• Demonstrates ongoing commitment to customer service excellence and supports the customer service plan.
• Practice and adhere to the "Code of Conduct" philosophy, Standards for Service Excellence, and organizational values of Teamwork, Integrity, Compassion, Respect, and Accountability.
• Completes required continuous training and education, including department-specific requirements.
• Complies with departmental organizational policies and procedures and meets external agency requirements.
• Performs other duties as assigned.