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Quality Associate

The Milford, CT-based client seeks a Quality Associate who is responsible for the development, execution, and continuous improvement of the Quality Management System (QMS). This position will also be responsible for managing the quality inspectors.RESPONSIBILITIES:
  • Help develop, implement, and maintain the company’s quality management system (QMS).
  • Work collaboratively with cross-functional teams to develop and revise QMS documents including quality procedures and work instructions for each operation or process.
  • Provide employee training regarding quality documentation (forms, work instructions, and procedures) and other quality functions.
  • Help develop a robust CAPA / NCR process. The process will ensure that proper root cause analysis, corrective actions, as well as implementation of corrective actions, and an effectiveness check are completed promptly.
  • Work with quality inspectors to inspect products and verify adherence to tolerances and specifications. Develop methods for discrepant materials to ensure proper scrap disposition.
  • Coordinate with the procurement team to improve supplier quality.
  • Develop and implement new QC practices on new products.
  • Monitor the cost of quality activities, returns (RMA’s), rejections, scrap, rework, and other associated costs.
  • Responsible for managing and addressing any customer concerns/issues related to quality. This includes a review of product field returns, determination of root cause, and implement effective corrective actions.
  • Administer the creation and implementation of PFMEA, process control plans, and poka-yoke opportunities.
  • Administer and monitor the equipment validation and qualification process to ensure compliance.
  • Perform other duties as assigned.
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