Customer Service
Job Description:
Norwalk, CT-based Company has several openings for several Customer Service Reps.
Shifts available are 7 am-3 pm or 3 pm-11 pm Norwalk, CT or 7 am-3 pm or 3 pm-11 pm Trumbull, CT or 11 pm-7 am overnight shift in Norwalk also available.
Must work either a Saturday or Sunday, plus 4 days during the week,
This is a customer service-oriented role in a call center, and it is a temp-to-perm opportunity. Candidates have excellent communication skills, basic typing, and are eager to learn!
The call center is open 24/7and they specialize in the following below.
- ACD (Automated Call Distributor) powered call-routing.
- Computerized message documentation
- Fax/email delivery of messages
- Voice mail services
Candidates will be responsible for providing a customized response to the callers of each of the client businesses. You will create and carry out individual calls, handling the protocols specifically designed to meet the requests for assistance that callers make to client businesses. You will be answering questions, assisting callers, and taking messages based on what they are seeking/business inquiries. You will be doing data entry as well.
Please be sure that you are comfortable taking inbound calls and assisting callers.
Fun company to work for!!!
Please email your resume to Kevin@excel-partners.com .
