Our client, a Danbury, CT-based company, seeks to hire five Temp to Perm to join their Collections Team.
The 5 Collections positions are in Danbury, CT.
- Temp to Perm- 120 days
- Pay $15 an hour
- Monday Thru Friday, 9:00 am – 5:00 pm
Do you enjoy working independently but having the support of a team always behind you? Do you get a sense of satisfaction from helping people get resolutions in important matters? If so, folks like you play an important role in delivering the best experience to our customers while working in our collections contact center. We ensure all new staff are trained in our state-of-the-art facility by a knowledgeable, supportive team.
They have a full benefits package including medical, dental, vision, and life insurance. They even offer ancillary coverages to help with other needs like maternity pay and other life events. Not only do they offer a competitive and reliable hourly rate, but they offer both bonus and commission incentives as well. Their team members who really go for it, earn an additional 50% of their hourly wages just in incentives.
What You'll Do
- Taking and making phone calls to bring accounts current without further issue.
- Keep in touch with your managers as they give you tips and feedback on how to get even better.
- Provide customers with knowledgeable answers that give them peace of mind that issues are resolved. They keep it simple and provide you with scripted customer feedback, so you are always prepared with a solid response.
Requirements:Who You Are
- You have prior customer service experience (retail, sales, and wait staff are backgrounds that have all been successful in this role!)
- You have a GED or High School Diploma.
- You're able to quickly tap out customer notes on a standard keyboard (no autocorrect fails here!)
Where & When You'll Work
- They are conveniently headquartered in the Danbury area. You will be onsite in their state-of-the-art call center.
- Schedules are consistent week-to-week, so you can actually make plans ahead of time! This job is a 9-5 job Monday-Thru Friday.