Billing Analyst

Job Description:

Please review the following long-term temp role and let me know if you are interested in having your submitted.

Monroe CT

Job Title: Billing Specialist
Principal Responsibilities
An entry level position is available in the Billing Department for a Billing Specialist. The successful candidate will have excellent customer relations skills, both oral and written; strong organizational skills and ability to follow through on assignments and meet deadlines; strong mathematical skills; problem-solving and analytical skills; working knowledge of the Microsoft software platform (Word, Excel); a thorough understanding of SAP, customer accounts receivable and billing processes. This position requires an individual with a high school diploma or equivalent and three years of work experience; some college preferred. Some bookkeeping background preferred.

Preferred Requirements
" Investigate the consumption readings on accounts appearing on the meter reading implausible report; make appropriate decisions on readings, including adjustments, calculating estimates or scheduling re-reads in order to release readings daily for billing to customers.
" Strong ability to perform Contract Management processes including but not limited to move in and move outs, final bill, Owner Allocation using both CRM and ECC transactions. Strong understanding of the effects meter reads and MR dates have on accounts in order to accurately perform billing and meter reading processes as well as fixes to accounts.
" Schedule service work and generate notifications for repair of malfunctioning water meter equipment, initiate account investigations and create, organize and maintain follow-up system to ensure timely completion of all scheduled field service work. Perform meter changes on accounts when needed.
" Communicate with Service, Meter Reading and Customer Service to coordinate and schedule workload to maintain timely, accurate delivery of actual bills to customers.
" Identify problem conditions, such as inconsistent consumption, and create and maintain a follow-up system to communicate with customers regarding potential problems and solutions
" Maintain familiarity with applicable PURA and other state and local regulations.
" Identify potential computer system, inter and intra department workflow or scheduling issues, and identify solutions to discuss with Supervisor for resolution.
" Understand fire line billing for all private and public fire charges.
" Create P.O.'s and process invoices for payment.
" Manage daily USPS mail, including resolving response to customer inquiries and distributing to appropriate party for resolution.

Education/Certifications
" Associates preferred or equivalent years of experience will be considered.
Pay rate $20
Hours are 8:00-4:30 Monday through Friday 0n-site
Starting ASAP-5 month contract role