Temp Medical Assistant
Schedule: 8:30 am-5:00 pm, Monday-Friday
The Medical Assistant will assist in delivering care in the ambulatory setting under the direct supervision of a licensed nurse or physician.
MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:
- Provide patient care in outpatient physician practice under the direction of the practicing physician, physician assistant, or licensed nurse.
- Assist with other clinical and clerical duties to optimize patient experience within the practice.
- Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
- Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
- Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
- Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
- Counsels patients by transmitting physician's orders.
- Completes records by recording patient examination, treatment, and test results.
- Schedule hospital procedures, surgeries, and tests. Precert and obtain test results.
- Handle phone calls and messages for prescriptions, notes, forms, etc.
- Complete disability and insurance forms.
- Maintain clinical flow in all areas of the practice.
- Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs in collaboration with the Office Manager.
- Maintains a safe, secure, and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
- Maintains patient confidence and protects operations by keeping patient care information confidential.
- Serves and protects the physician or health care provider practice by adhering to professional standards, policies, procedures, and federal, state, and local requirements.
- Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.
- Maintains knowledge in the area of medical terminology.
- Maintain open lines of communication with staff, physicians, and others.
- Ensure ongoing commitment to excellent customer service and support the customer service plan.
- Practice and adhere to the "Code of Conduct" philosophy, Standards for Service Excellence, and organizational values of Teamwork, Integrity, Compassion, Respect, and Accountability.
- Completes required continuous training and education, including department-specific requirements.
- Complies with departmental organizational policies and procedures and adheres to external agency requirements.
- Perform other duties as assigned.
- High School Diploma or equivalent.
- Certification or Diploma from accredited Medical Assistant school/program OR Bachelor of Science in Chemistry or Biology with National Medical Assistant Certification.
- National Certification required.
- Two years of job experience preferred.
- Demonstrate basic computer skills.
- Effective communication skills, both verbal and written English proficiency, required
- Demonstrate willingness to work in a team environment.
- Demonstrate flexibility due to unexpected changes in workload.
- Demonstrate ability to work independently and as a team player.
- Strong organizational skills.
- Superior customer service skills.
- Must be able to lift a minimum of 25 pounds.
PATIENT POPULATION SERVED:
All age ranges from 1 year to over 95 years of age
Significant portions of daily assignments involve applying manual skills requiring motor coordination in combination with finger dexterity (i.e., typing on a computer keyboard, use of telephone).
Mobility is necessary to provide quality patient care. Manual dexterity is used to assist patients with activities of daily living, operate equipment, and perform assigned treatments. Physical effort is required to assist patients with transfer and ambulation, which may involve lifting, pushing, and pulling patients. Hearing within normal range is necessary to provide patient care safely. Must be able to lift a minimum of 25 pounds.
Regular exposure to blood / bodily fluids, chemicals, and equipment used in the treatment of patients.
Significant portions of daily assignments involve occupational risks such as cuts, needle puncture, exposure to toxic chemicals, injuries from falls, or back injuries sustained while moving, lifting, or positioning patients, equipment, or materials.