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Medical Biller

  • Job Number 527868
  • Type Temp
  • Location Stamford, CT
  • Pay 16 - 19 per hour
  • Referral Bonus $50

Medical Biller

Job Description:

Large Stamford, CT based medical facility is looking to hire a temporary Medical Biller/Revenue Cycle Assistant
AR background needed
JOB SUMMARY:
The Revenue Cycle Assistant is responsible for supporting either the Accounts Receivable team or the Customer Service and Cash Applications team with a focus on one of the following groupings:

  • Billing Operations: entering charges based on superbills, spreadsheets, or other types of encounter forms; reconciling charge batches; and assigning reason codes to correspondence
  • Customer Service and Cash Applications: controlling the flow of documentation; updating insurance and demographics information; processing credit card payments; and posting adjustments upon man-agement approval

MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:

Billing Operations Focus:

  • Accurately batches and enters charges relegated for manual entry within 3 business days of receipt.
  • Reconciles each manual charge batch through established control mechanisms.
  • Verifies that hospital-based charges are linked to eligible insurance plans.
  • Effectively batches and assigns reason codes to correspondence within 3 business days of receipt.
  • Coordinates account resolution with the Accounts Receivable team when appropriate.

Customer Service and Cash Applications Focus:
  • Posts patient payments (specifically, credit card payments received via the phone) to respective patient invoices within 24 hours of receipt.
  • Posts approved adjustments within 3 business days of receipt.
  • Responds professionally to all billing-related questions from patients.
  • Returns all phone messages within 24 hours of receipt.
  • Documents and notes all actions taken regarding patient accounts.
  • Coordinates account resolution with the Accounts Receivable team when appropriate.
  • Reviews patient account data when interacting with patients to ensure that accurate information regarding patient's insurance and demographic information are correctly reflected on the patient's ac-count.
  • Updates insurance and demographic information as necessary on patient accounts. This would include insurance update requests and bad address notifications.
  • Resubmits claim forms as appropriate.
  • Identifies past due self-pay accounts and submits them to Collector for assignment to outside collection agency.
  • Reviews self-pay credit balances, initiates legitimate patient refunds, and submits them to management for approval.
  • Engages in documentation control, which would entail mail distribution, filing, scanning, etc.

Relevant to Each Focus:
  • Accurately documents patient accounts of all actions taken.
  • Establishes and maintains a professional relationship with all staff in order to resolve problems and increase knowledge of account management.
  • Maintains standards set by management.
  • Apprises management of concerns as appropriate.
  • Informs management, as appropriate, regarding backlogs and time available for additional tasks.
  • As necessary, negotiates a work improvement plan with management to raise work quality and quantity to standards.
  • Completes additional projects and duties as assigned.

Requirements:

  • High school graduate required.
  • Experience working in a multispecialty group practice, healthcare system with an ambulatory focus, or academic medical center preferred.
  • Customer service experience preferred.
  • Passion to learn new subjects such as clinic operations related to patient registration, referrals, and cash collections.
  • Basic computer skills, including Microsoft Windows programs and database program applications preferred.
  • Moderate to advanced data entry skills and ability to use 10-key by touch with high accuracy rate.
  • Ability to communicate effectively in written and spoken English.
  • Demonstrates effective communication and interpersonal skills with a diverse population.
  • Demonstrates the ability to carry out assignments independently, work from procedures, and exercise good judgment.
  • Demonstrates the ability to maintain the confidentiality of all records.
  • Demonstrates excellent customer service skills, including telephone interactions.