Back to Search Results

Customer Service

  • Job Number 529332
  • Type Temp to Hire
  • Location Norwalk, CT
  • Pay $15
  • Referral Bonus $50

Customer Service

Job Description:

Several Call Center Representatives Openings

Hours:7 am-3 pm or 3 pm-11 pm
Location: Norwalk, CT
Five-day work week: Must be available to work Saturday or Sunday plus four days during the week.

This opportunity is a customer service-oriented role in a call center; it is temp-to-perm. Candidates must be well-spoken, eager to learn, and committed to the position and hours!

The call center is open 24/7 call center, and they specialize in the following:
ACD (Automated Call Distributor) powered call-routing
Computerized message documentation
Fax/email delivery of messages
Voice mail services

Candidates will be responsible for the following:

  • Providing a customized response to the callers of each client’s businesses.
  • You will create and carry out individual calls, handling the protocols specifically designed to meet the requests for assistance callers make to client businesses.
  • You will answer questions, assist callers, and take messages based on their needs/business inquiries.
  • You will be doing data entry as well.

Requirements:

Candidates must be well-spoken, eager to learn, and committed to the position and hours!
Please be sure that you are comfortable taking inbound calls and assisting callers.
Fun company to work for!!!

Please call Kevin Kavanaugh @ 203-978-6216 or send your resume to Kevin@excel-partners.com